Nowadays there seems to be a million hair companies selling the BEST HIGH QUALITY virgin hair everywhere. Many of these companies boast about the styling versatility and longevity of their hair. They post enticing photos, display great testimonials, and promote to-die-for deals and/or discounts luring you into a sort of obsessive hair trance. You sift through image after image of Brazilian curly, Mongolian Kinky, Peruvian Wave, Cambodian Loose Wave, Malaysian Straight, Virgin Mink Deep Wave (wait MINK… um, what’s that?!), and many other virgin hair textures looking for the best of the best virgin hair to install.
Meanwhile, operating in the background is your desire to achieve a particular look while staying within your budget. Very quickly the questions become: What kind of hair should I buy? Who should I buy it from? Is it really good quality VIRGIN hair? And, is it really worth the listed price?
Below are 4 simple steps to buying high quality virgin hair
1. Do your RESEARCH on THE COMPANY and THE SOURCE of its virgin hair.
To ensure you are getting the real deal, you want to ask how the hair is sourced (i.e. where the virgin hair is collected from). You want to know whether the hair has been collected directly from hair donors, chopped off of horses, stolen from graves or elsewhere, or made out of blend of synthetic materials in a factory. REAL QUALITY VIRGIN hair comes straight from living donors. I know this seems obvious, but you would be surprised to know that many vendors do not actually sell real virgin human hair from human donors. So, it’s important to ask these questions if you care about the source of your hair.
Also, you may want to know whether the company manufactures (i.e. sanitizes and sews hair onto the weft) the hair in-house. If the company does not manufacture the hair in-house, then you may want to know where it is being manufactured and receive validation that the best practices are being employed to preserve the quality of the hair during the manufacturing process.
You should ask what process is being used to sanitize the hair because certain sanitizing methods are more damaging than others – ultimately, compromising the quality of the hair. For instance, nits should be removed from the hair by hand, treated, and then cleansed as opposed to simply submerging the hair into chemical cleansers to rid the hair of nits. More importantly, some sanitization processes can cause an allergic reaction. Keep in mind whenever you buy hair extensions, you should wash it before installing it in your hair to avoid potential allergic reactions.
2. Ask about the QUALITY of the hair.
Ask the following questions to avoid being robbed and stuck with substandard virgin hair:
- How does the company describe the luster of the hair? Is the hair shiny or low in luster?
- Is the hair coated with silicones? If so, this is a bad sign because it means the silicone barrier is probably creating a false impression of beautiful hair and the hair will probably look crappy once the hair is washed.
- Are the extensions thick from top to bottom?
- How much does the hair shed? Should I seal my wefts or do the wefts come sealed?
- Ask how the pattern of the hair was formed? If it’s unprocessed virgin hair, it means it came off the donor’s head as is. It’s possible to have virgin hair that has been processed by way of chemical or steam processing to achieve a particular pattern. The point of asking this question is to determine the lifespan of the hair and know ahead of time how much the hair will change after washing, manipulating, and styling it.
3. Gauge whether the company you are purchasing from has GOOD CUSTOMER SERVICE.
Always check for the company’s return/exchange policy. This is very important because if you get a bad bundle (or a few bad bundles) you want to know that the company will do everything they can to fix the problem. Typically, if you haven’t tampered with the hair or permanently altered your hair bundles, companies offering high quality virgin hair won’t have a problem allowing you to exchange bad bundles for better bundles because they pride themselves on living up to their reputation of selling high quality hair. That being said, if a company has a no return/no exchange policy that is a red flag, and you should probably look for another company to purchase your extensions from.
To gauge the quality of a company’s customer service, use social media to assess customer response times, look out for patterns of complaints from disgruntled customers, pay close attention to how the company responds to complaints, look for consistencies and inconsistencies in customer reviews, and turn to social media (i.e. Instagram, Twitter, FB, YT, Yelp, etc.) to see what people are saying about the company’s customer service in general.
4. Read testimonials on social media platforms and/or watch YouTube reviews.
Look for reviews from people who either bought the virgin hair themselves or have a reputation for giving honest reviews. The truth is companies are catching onto the power of social media and they seem to be using popular YouTubers to push their products to viewers and subscribers. This isn’t bad at all – I actually think it’s pretty cool, a new interactive way to reach consumers – but it calls into question whether there is a conflict of interest or some kind of incentive to provide positive reviews in exchange for more free stuff in the future. My point is read and watch as many reviews possible so you can make an informed decision.
Stay tuned for the next posting this series: Picking the “Right” Hair Texture for Your Install.